✺ BN Digital Policy

Default Custom Software Development Offering

Last updated: 2 March 2026

Applies to hourly or budget-capped engineering engagements.
Primary goal: convert business requirements into code, configurations, and assets.
BN Digital adapts procedures to client needs and provides technical guidance.

BN Digital allocates focused professional time for:

BN Digital ensures:

Mockups are guidance unless explicitly stated as binding in writing.
Wireframes are supplementary, not binding requirements.
Where behaviour is unspecified, implementation follows professional judgement.
Minor visual deviations due to browser constraints, rendering differences, or professional judgement are not considered defects.

Provided business logic is guidance unless explicitly stated as binding in writing.
Non-functional requirements are implemented on a best-effort basis using professional capabilities and best practices.
Technical limitations are communicated with proposed adaptations.
No performance warranties (e.g. response time, throughput) unless explicitly defined, tested, and agreed in writing.

Clients are responsible for:

Providing clear, documented requirements before or during the engagement
Reviewing and approving deliverables within agreed or reasonable timeframes
Responding promptly to technical questions (unresponsiveness may cause billable idle time)
Managing production environments, deployment pipelines, and live infrastructure
Ensuring client-provided data, content, and business logic do not infringe third-party rights

Delays caused by the client’s failure to meet these responsibilities:

Deliverables (features, modules, codebases) are considered accepted when:

Post-acceptance:

Upon full payment, the client owns all rights in original code and configurations created specifically for the client under the engagement.

BN Digital retains ownership of all pre-existing IP, frameworks, utilities, and internal tools.
Where such IP is incorporated into deliverables, the client receives a non-exclusive, perpetual licence to use it as part of the delivered codebase.

Deliverables may include open-source and third-party packages.
These remain governed by their own licences (e.g. MIT, Apache 2.0, GPL).
BN Digital uses commercially reasonable efforts to choose permissive licences but does not guarantee absence of licence restrictions.
The client is responsible for any licence compliance review needed for their use case (including commercial distribution or SaaS).

The client warrants that all provided data, content, and third-party code are free of IP encumbrances or that they hold appropriate rights.
The client indemnifies BN Digital against third-party claims arising from authorised use of client-provided materials.

If BN Digital identifies a material vulnerability during the engagement:

It will notify the client in writing.
Remediation of vulnerabilities identified after handover is out of default scope and billed separately.

Outside default scope unless explicitly agreed in writing: