Privacy Policy

UpdatedJuly 16, 2018

Who we are

BN Digital ("us", "we", or "our") operates the https://bndigital.co/ website (the "Service").

We have offices at:

United Kingdom: 85 Great Portland Street, London
United States: 1309 Coffeen Ave, Sheridan, WY

For privacy-related inquiries, contact us at hello@bndigital.co.

What this policy covers

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. It applies to all visitors, users, and clients regardless of location.

By using the Service, you acknowledge the practices described in this policy. If you do not agree, please discontinue use of the Service.

Under the UK GDPR and EU GDPR, we process your personal data only when we have a lawful basis to do so. The legal bases we rely on include:

Consent: You have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to communications, accepting non-essential cookies).
Contractual necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate interests: Processing is necessary for our legitimate interests (e.g., improving our services, website analytics, fraud prevention), provided these interests are not overridden by your rights.
Legal obligation: Processing is necessary to comply with a legal obligation to which we are subject.

Information we collect

Personal data you provide

When you interact with us (e.g., via contact forms, email, or service agreements), we may collect:

First name and last name
Email address
Company name and job title
Any information you voluntarily include in messages

Usage data

We automatically collect certain information when you visit the Service, including:

IP address
Browser type and version
Pages visited, time and date of visit, time spent on pages
Unique device identifiers
Referring URL
Other diagnostic data

Cookies and tracking technologies

We use cookies and similar technologies to track activity and store information. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

How we use your data

We use the collected data for the following purposes:

Providing, operating, and maintaining the Service
Responding to your inquiries and providing customer support
Notifying you about changes to the Service
Allowing participation in interactive features
Analysing usage to improve the Service
Monitoring the Service for technical issues
Fulfilling contractual obligations

Data retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:

Contact form submissions: retained for the duration of the business relationship and up to 3 years thereafter
Usage and analytics data: retained for up to 26 months
Contractual records: retained for 6 years after the end of the contract as required by applicable law

International data transfers

Your information, including personal data, may be transferred to and maintained on servers located outside your country of residence, including in the United States and the United Kingdom.

Where we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses (SCCs) approved by the European Commission
The UK International Data Transfer Agreement (IDTA) or UK Addendum to the EU SCCs
Transfers to countries with an adequacy decision

BN Digital will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Disclosure of data

We may disclose your personal data in the following circumstances:

To comply with a legal obligation
To protect and defend our rights or property
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users or the public
To protect against legal liability

We do not sell your personal data to third parties.

Third-party service providers

We may employ third-party companies and individuals to facilitate the Service, provide the Service on our behalf, perform Service-related tasks, or assist us in analysing usage. These parties have access to your personal data only to perform tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.

Categories of service providers we use include:

Analytics providers: to monitor and analyse Service usage
Hosting providers: to host and deliver the Service
Communication tools: to manage inquiries and correspondence

If you are located in the United Kingdom or European Economic Area, you have the following rights regarding your personal data:

Right of access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of inaccurate or incomplete data.
Right to erasure: Request deletion of your personal data, subject to legal obligations.
Right to restrict processing: Request that we limit how we use your data.
Right to data portability: Receive your data in a structured, machine-readable format.
Right to object: Object to processing based on legitimate interests or for direct marketing.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, contact us at hello@bndigital.co. We will respond within one month of receiving your request.

Your rights under US privacy laws

If you are a resident of California or another US state with applicable privacy legislation (including the CCPA/CPRA, Virginia VCDPA, Colorado CPA, and Connecticut CTDPA), you may have additional rights, including:

Right to know: Request information about the categories and specific pieces of personal data we have collected.
Right to delete: Request deletion of your personal data, subject to certain exceptions.
Right to opt out: Opt out of the sale or sharing of your personal data. We do not sell personal data.
Right to non-discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at hello@bndigital.co.

Children's privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

Security of data

The security of your data is important to us. We use commercially acceptable means to protect your personal data, including encryption in transit and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Links to other sites

Our Service may contain links to third-party sites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to changes in applicable law, security standards, or our business practices. We will post the updated policy on this page with a revised "last updated" date. We encourage you to review this page periodically.

Contact us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: hello@bndigital.co
UK Office: 85 Great Portland Street, London
US Office: 1309 Coffeen Ave, Sheridan, WY